Shipping & Returns
Our base shipping cost is $7.50 and our heavy goods shipping cost is $12.50. Effective November 1, 2015, orders over $200 automatically qualify for free shipping.
If you require expedited shipping, you must contact firstname.lastname@example.org prior to placing your order so we can confirm whether each item can be expedited. We regret that we are not able to ship internationally at this time.
The majority of orders ship from Dallas within 2-3 business days. Please allow up to three weeks for personalized items. Please note that certain items ship directly from the manufacturer and therefore will ship separately from other items in your order.
We personally inspect every item before shipment to ensure that your order reaches you in perfect condition. If you are dissatisfied for any reason, please contact email@example.com upon receipt of your order. You may return your purchase (excluding all personalized items) within 14 days for exchange or store credit only. The customer is responsible for all return shipping costs.